What is Hooded Hounds?
A box of love for your best fur friend delivered monthly. Each box contains 2 bags of healthy treats or chews, 2 fun cool toys and 1 must-have accessory/essential all tailored with your pup in mind.
How does “We buy one, You give one” program works?
Each subscription purchase (3, 6 or 12-month plan), Hooded Hounds will donate a box to your favorite animal shelter. The box donated to the shelter will contain items that are needed by the shelter like dog food, treats, toys, blankets, leashes, collars, etc.
If a shelter is not indicated upon submitting the order, the box will be donated to our local shelter, Arizona Small Dog Rescue.
What subscription plan do you offer?
There are 4 different options available. We recommend our 12-month plan for the biggest savings!
Our 12-month plan is only $31.20 per month and will provide your fur friend with a monthly box of goodies as well as your favorite animal shelter one box full of needed items. This subscription will automatically renew every 12 months until you cancel.
Our 6-month plan is only $35.10 per month and will provide your fur friend with a monthly box of goodies as well as your favorite animal shelter one box full of needed items. This subscription will automatically renew every 6 months until you cancel.
Our 3-month plan is only $37.05 per month and will provide your fur friend with a monthly box of goodies as well as your favorite animal shelter one box full of needed items. This subscription will automatically renew every 3 months until you cancel.
Our 1-month plan is only $39.00 per month and will provide your fur friend with a monthly box of goodies. This subscription will automatically renew every month until you cancel.
Why should I choose your box?
We are the only subscription for dogs that will donate a box of needed items to your favorite animal shelter when you select the 3, 6 or 12-month plan.
Where are your edible products made or sourced?
We are proud to say that all of our treats and chews are made in the United States.
Please note with any treats or chews, we highly recommend supervising your pets during consumption. While all our treats and chews are of high quality, every pet reacts and responds to treats differently.
Can I send a subscription to a friend?
Yes, just indicate this is a gift, enter your friend's name and pet’s information when you check out.
Contact us if you would like us to add a card in the package at no extra charge.
When will I get my order in the mail?
Your first box will be shipped within several days of your order. For future subscription orders, we will ship your box around the 15th of each month. You should expect to receive your box within 5-7 business days.
How can I cancel my subscription?
Log into log into your account to make changes to your plan. You can easily skip a month, push back your renewal date, change your dog size, or even cancel your subscription.
Please note in order to NOT be re-billed, you must cancel your subscription before your renewal date. If you cancel your subscription after you have been re-billed, we do NOT ISSUE REFUNDS and you will still receive the boxes. Once that subscription has been fulfilled then you would NOT be billed again.
When will I be billed?
Your plan will automatically renew on the anniversary date of your purchase. If you ordered a 3/6/12 month prepay plan, then they would automatically renew after the prepay period. So, if you ordered a 3-month subscription on May 1st, you receive May, June and July boxes and will re-billed on August for another 3 months. If you do not wish to be re-billed again, you must cancel the subscription before you are re-billed.
Can I get a refund if I cancel halfway through my subscription?
We are unable to issue refunds, and you will receive ALL remaining boxes included in your plan. Once that plan has been fulfilled, you will not be re-billed again.
I would love to work with Hooded Hounds.
For partnership opportunity or if you have products you would like to let us know about, please send your inquiry to firstname.lastname@example.org.